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论文类型：期刊论文

发表时间：2014-01-01

发表刊物：JOURNAL OF KNOWLEDGE MANAGEMENT

收录刊物：SSCI

卷号：18

期号：1

页面范围：1-18

ISSN号：1367-3270

关键字：Knowledge management; Organisational innovation; Knowledge gap filing; Knowledge gap identification; Technology management

摘要：Purpose - The objective of this paper is to propose a practical and operable method to identify and fill organisational knowledge gaps during new product development.
   Design/methodology/approach - From a microscopic view, this paper introduces the tree-shaped organisational knowledge structure to formalise the knowledge gaps and their internal hierarchical relationships. Based on the organisational knowledge structure, organisational knowledge gaps are identified through tree matching algorithm. The tree-edit-distance method is introduced to calculate the similarity between two organisational knowledge structures for filling knowledge gap.
   Findings - The proposed tree-shaped organisational knowledge structure can represent organisations' knowledge and their hierarchy relationships in a structured format, which is useful for identifying and filing organisational knowledge gaps.
   Originality/value - The proposed concept of organisational knowledge structure can quantify organisational knowledge. The approach is valuable for strategic decisions regarding new product development. The organisational knowledge gaps identified with this method can provide real-time and accurate guidance for the product development path. More importantly this method can accelerate the organisational knowledge gap filling process and promote organisational innovation.