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论文类型：期刊论文

发表时间：2012-01-01

发表刊物：Information Technology Journal

收录刊物：EI、Scopus

卷号：11

期号：11

页面范围：1544-1552

摘要：Electronic government or e-government provides the convenience and availability of government services and information to public. The study of e-government is focused primarily on government information online, public service delivery online and on the attitudes and implication pattepis of people. e-government can provide important insights into bureaucratic reform, political development, the policy-making process and the role of civil servants in information societies. The pufose of this study is to investigate formation of effective e-governance and its influence on public attitude, public service delivery and bureaucratic reform. A conceptual framework of e-government was developed based on literature survey to highlight a fully functional e-government. The study of e-government, using an institutional perspective, provides an opportunity to observe the collision of stable practices and traditions with technological innovations, experiments and flexibility allowed to bureaucrats for smooth functioning of e-governance. e-government has the potential to buiId better relationships between government and the public by making interaction with citizens smoother, easier and more efficient. ? 2012 Asian Network for Scientific Informaction.