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个人信息Personal Information
教授
博士生导师
硕士生导师
主要任职：Director of Academic Committee at Kaifa District
其他任职：开发区校区学术分委员会主任（Director of Academic Committee at Kaifa Campus）
性别：男
毕业院校：多伦多大学
学位：博士
所在单位：软件学院、国际信息与软件学院
学科：软件工程. 运筹学与控制论
办公地点：开发区（Kaifa District Campus）
联系方式：mingchul@dlut.edu.cn
电子邮箱：mingchul@dlut.edu.cn
An extended framework for recovering from trust breakdowns in online community settings
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论文类型：期刊论文
发表时间：2017-07-17
发表刊物：Future Internet
收录刊物：Scopus、EI
卷号：9
期号：3
ISSN号：19995903
摘要：The violation of trust as a result of interactions that do not proceed as expected gives rise to the question as to whether broken trust can possibly be recovered. Clearly, trust recovery is more complex than trust initialization and maintenance. Trust recovery requires a more complex mechanism to explore different factors that cause the decline of trust and identify the affected individuals of trust violation both directly and indirectly. In this study, an extended framework for recovering trust is presented. Aside from evaluating whether there is potential for recovery based on the outcome of a forgiveness mechanism after a trust violation, encouraging cooperation between interacting parties after a trust violation through incentive mechanisms is also important. Furthermore, a number of experiments are conducted to validate the applicability of the framework and the findings show that the e-marketplace incorporating our proposed framework results in improved efficiency of trading, especially in long-term interactions. ? 2017 by the authors. Licensee MDPI, Basel, Switzerland.