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论文类型：期刊论文

发表时间：2015-09-01

发表刊物：TRANSPORTATION RESEARCH PART E-LOGISTICS AND TRANSPORTATION REVIEW

收录刊物：SCIE、SSCI、Scopus

卷号：81

页面范围：1-17

ISSN号：1366-5545

关键字：Virtual Frontier Network SBM; Airline efficiency; Evaluation

摘要：In this paper, airline efficiency is divided into three stages: Operations Stage, Services Stage and Sales Stage. The new three-stage strategic operating framework of airline efficiency is a modification of existing models. A new model, Virtual Frontier Network SBM, is proposed to evaluate the efficiency of 22 international airlines from 2008 to 2012. The results demonstrate the following: 1. The new model can apply to a new benchmarking airline such as Scandinavian Airlines. 2. Although passenger traffic, cargo traffic and revenue decreased from 2008 to 2009, most airlines' overall efficiency increased in the period. (C) 2015 Elsevier Ltd. All rights reserved.