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Indexed by:会议论文

Date of Publication:2018-01-01

Included Journals:CPCI-S

Volume:25

Page Number:82-88

Key Words:ISO 22400; Key Performance Indicators (KPIs); process industry; comparison analysis

Abstract:ISO 22400 has defmed a set of Key Performance Indicators (KPIs) to evaluate the performance of manufacturing operation. Despite it's conceived to be industry-neutral, the defmed KPIs seem not to be perfectly suitable for process industry. Based on a survey performed in a process industrial company, this paper highlights the specific process industry's needs for evaluating the operational performance. Taking cue from this survey and by analyzing the characteristics and the needs of performance evaluation in process industry, the relevance of defmed KPIs and comparison analysis between defmed KPIs and needs-based KPIs are discussed, and some modifications are proposed. (C) 2018 The Authors. Published by Elsevier B.V.