Key performance indicators for manufacturing operations management - gap analysis between process industrial needs and ISO 22400 standard
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发表时间：2020-07-27
论文类型：会议论文
发表时间：2018-01-01
收录刊物：CPCI-S
卷号：25
页面范围：82-88
关键字：ISO 22400; Key Performance Indicators (KPIs); process industry; comparison analysis
摘要：ISO 22400 has defmed a set of Key Performance Indicators (KPIs) to evaluate the performance of manufacturing operation. Despite it's conceived to be industry-neutral, the defmed KPIs seem not to be perfectly suitable for process industry. Based on a survey performed in a process industrial company, this paper highlights the specific process industry's needs for evaluating the operational performance. Taking cue from this survey and by analyzing the characteristics and the needs of performance evaluation in process industry, the relevance of defmed KPIs and comparison analysis between defmed KPIs and needs-based KPIs are discussed, and some modifications are proposed. (C) 2018 The Authors. Published by Elsevier B.V.
