Min Qingfei
Professor Supervisor of Doctorate Candidates Supervisor of Master's Candidates
Gender:Male
Alma Mater:DUT
Degree:Doctoral Degree
School/Department:Faculty of Management & Economics, DUT
Discipline:Information Management and E-Government. Enterprise Management
Business Address:Room 406
Building of Faculty of Management & Economics,
Contact Information:
E-Mail:
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Date:2021-11-04
Indexed by:Conference Paper
Date of Publication:2021-02-02
Volume:2
Page Number:7-+
Key Words:Mobile Banking; Adoption; TAM; Trust
Abstract:Mobile banking is an emerging service that not only facilitates our life, but also creates great opportunities for mobile operators, device manufactures, and especially for banks. To better understand individual's intention to adopt mobile banking, this paper integrates trust into Technology Acceptance Model (TAM), and examined the role of trust based on a multi-dimensional perspective. Results from a survey of 438 respondents indicated that: 1) trust primarily works as an indirect antecedent of user's intention to adopt mobile banking through its impact on perceived usefulness (PU), which is the primary direct indicator of intention; 2) the shape of individual's general trust is mainly affected by three dimensions (trust in technologies, trust in vendors and structural assurance); 3) structural assurance is the most important facets of individual's general trust. Finally, implications for improving the adoption of mobile banking are discussed.
Dr. Qingfei Min
Professor of Information Systems
PhD Supervisor
Director of Institute of Information System & Business Analytics
Visiting Scholar of University of Southern California (2010)
Member of the AIS
Research Fields：
IT/IS behavior and strategies
E-commerce/Mobile commerce/Social Commerce
Digital Transformation
Artificial Intelligence Application
Blockchain Innovation
Publications:
50+ Journal articles （25 SSCI/SCI indexed）
40+ Conference papers
4 Monographs
2 Textbooks
